mookie FAQ

Shelf Life

The shelf life of our mookies is about 3-4 months gingerbread, 2 months for sugar cookies . The mookies should be stored at room temperature, in a dry, dark location.

Packaging

All large mookies are wrapped in cellophane and placed in a box for shipping. Smaller mookies come with a backboard and sealed in a cello bag.

Shipping

Please call for shipping options. We can promptly ship anywhere in Canada, or you may pick up your order personally from our premises.

Damaged Cookies

We package our cookies carefully to protect them from breakage. Please let us know promptly of any damage that may have occurred during shipping. Your satisfaction is important to us.

Terms

Full payment upon order placement. Shipping cost will be calculated at the time of order placement. We accept Visa, MC, Amex and cheques. We encourage you to place your order two weeks in advance to ensure your utmost satisfaction.